Policies

Lethbridge Thai Massage Spa Inc.

Harnessing the positive energy of nature with traditional Thai therapists, the guiding philosophy of each spa journey is to deliver holistic well-being to each individual.

We believe life force is enhanced through the balance of Body, Mind and Soul, which is achieved through the making time for a calm moment and allowing your body to rest and rejuvenate.

OUR RECIPE PHILOSOPHY

Lethbridge Thai Massage & Spa is passionately committed to providing only the purest and freshest ingredients in all treatment organically grown plants as much as possible to ensure our guests receive the maximum benefits while minimising the chance of allergic reaction.

ORGANIC THAI FACE CARE

Founded in Thailand is know as one of the purest skin care on earth. Its facial ingredients are complimented with the most potent, biodynamic, organic and natural ingredients sourced from it’s own farm, delivered to your skin.

BODY CARE

Innovative seasonal specialty treatments are on offer throughout the year. Our body care products are literally “good enough to eat” as we only use combination of hand picked garden herbs and fruits prepared freshly just before your treatment.

MASSAGE & ESSETIALS

Vegetable oils and plants derive base material, such as Coconut Oils, Almond oils, Jojoba oils, herbal oils are incorporated to provide therapeutic effects. 100% natural ingredients.

OUR POLICIES

We accept Cash, Visa, debit and Master cards. Reservations are required for  Massage & Spa Services.

We provide direct  billing  for most insurances and provide receipts for Massage therapy service. Clients have the option to submit claims to their insurance company on their own as well.

Please Note: That Great West Life does not accept Direct Billing on Sunday .

 

In order to set-up Direct Billing, please do the following:
1) Let us know when booking the appointment.
2) Bring your Benefit Card (hard copy, in your name).
3) When you arrive, let reception know that you are setting up Direct Billing.
4) If the claim does not approve online, payment must be paid upfront and a reimbursement will be given after confirmation of payment by insurance company.
 
We highly recommend that you schedule your treatments in advance of your visit to Lethbridge Thai Massage Spa.

Your appointment will be confirmed rightaway after you make a booking .A 24 hour re-scheduling notice is required for all services. Rescheduling of appointment is subject to space availability. Any cancellation less than 12hours notice will incur a 50% cancellation fee. A full charge will be imposed for a “no show”.

We recommend you arrive 15 minutes prior to your appointment to allow time to complete our consultation form and to relax in our lounge.

TAX & GRATUITIES

GST not included.

Tipping is left to the discretion of our clients.